Primer experienced a minor incident on July 16, 2026 affecting Third-Party partners and providers, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Third-Party partners and providers
Update timeline
- investigating Jul 16, 2026, 12:35 AM UTC
Status: Investigating We have been made aware by Cybersource that they are currently experiencing issues, and are working to have it resolved. Affected components Third-Party partners and providers (Degraded performance)
- resolved Jul 16, 2026, 06:17 AM UTC
Status: Resolved All services are within normal levels. Affected components Third-Party partners and providers (Operational)