Primer experienced a minor incident on April 27, 2026 affecting Third-Party partners and providers, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Third-Party partners and providers
Update timeline
- investigating Apr 27, 2026, 04:53 PM UTC
Status: Investigating We are experiencing slight degradation with Nuvei transactions. We have reached out to the third party and will provide further details as it becomes available. Affected components Third-Party partners and providers (Degraded performance)
- resolved Apr 27, 2026, 05:07 PM UTC
Status: Resolved All services are within normal levels. Affected components Third-Party partners and providers (Operational)