Primer incident

Paypal payments failing

Minor Resolved View vendor source →

Primer experienced a minor incident on January 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 01:30 PM UTC
Resolved
Jan 28, 2026, 01:30 PM UTC
Duration
—
Detected by Pingoru
Jan 28, 2026, 01:30 PM UTC

Update timeline

  1. monitoring Jan 28, 2026, 01:07 PM UTC

    Status: Monitoring We identified an issue that caused some PayPal payments to fail between 12:06 UTC and 12:58 UTC. The issue has been resolved, and we are currently monitoring the results.

  2. resolved Jan 28, 2026, 01:30 PM UTC

    Status: Resolved All services are within normal levels.