Primer experienced a minor incident on February 20, 2026 affecting Third-Party partners and providers, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Third-Party partners and providers
Update timeline
- monitoring Feb 20, 2026, 07:16 PM UTC
Status: Monitoring We experienced 3rd party timeout issues with Adyen and Monext between 18:55 and 19:56 CET. The issue was external and we have been made aware by Adyen and Monext that it has now resolved. Affected components Third-Party partners and providers (Degraded performance)
- resolved Feb 20, 2026, 07:38 PM UTC
Status: Resolved All services are within normal levels. Affected components Third-Party partners and providers (Operational)