Primer incident

Worldline Timeout Issues

Minor Resolved View vendor source →
Started
Mar 02, 2026, 05:34 PM UTC
Resolved
Mar 02, 2026, 05:34 PM UTC
Duration
Detected by Pingoru
Mar 02, 2026, 05:34 PM UTC

Affected components

Third-Party partners and providers

Update timeline

  1. investigating Mar 02, 2026, 05:20 PM UTC

    Status: Investigating We have been made aware by Worldline that they were experiencing timeout issues on Capture calls. The issue seems to be resolved but we continue to monitor the situation closely and will provide further updates as soon as more information becomes available. Affected components Third-Party partners and providers (Degraded performance)

  2. resolved Mar 02, 2026, 05:34 PM UTC

    Status: Resolved All services are within normal levels. Affected components Third-Party partners and providers (Operational)

Looking to track Primer downtime and outages?

Pingoru polls Primer's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Primer reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Primer alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Primer for free

5 free monitors · No credit card required