Primer incident

Worldline Timeout Issues

Minor Resolved View vendor source →

Primer experienced a minor incident on March 2, 2026 affecting Third-Party partners and providers, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 05:34 PM UTC
Resolved
Mar 02, 2026, 05:34 PM UTC
Duration
Detected by Pingoru
Mar 02, 2026, 05:34 PM UTC

Affected components

Third-Party partners and providers

Update timeline

  1. investigating Mar 02, 2026, 05:20 PM UTC

    Status: Investigating We have been made aware by Worldline that they were experiencing timeout issues on Capture calls. The issue seems to be resolved but we continue to monitor the situation closely and will provide further updates as soon as more information becomes available. Affected components Third-Party partners and providers (Degraded performance)

  2. resolved Mar 02, 2026, 05:34 PM UTC

    Status: Resolved All services are within normal levels. Affected components Third-Party partners and providers (Operational)