Primer incident
Degraded Performance on GET Payments Endpoints and Dashboard
Affected components
Update timeline
- investigating Mar 25, 2026, 04:39 AM UTC
Status: Investigating We are experiencing issues with latency on GET payments endpoint and payment list on Dashboard. We will provide further details as it becomes available. Payment processing is not being impacted. Affected components Primer Dashboard (Degraded performance) Payments API (Degraded performance)
- monitoring Mar 25, 2026, 05:14 AM UTC
Status: Monitoring We have fixed the issue, and GET payments endpoint and payment list on Dashboard latency is no longer impacted. We continue to monitor it and will provide another update, shortly. Affected components Primer Dashboard (Operational) Payments API (Operational)
- resolved Mar 25, 2026, 05:21 AM UTC
Status: Resolved All services are within normal levels. Affected components Primer Dashboard (Operational) Payments API (Operational)
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