Primer experienced a minor incident on March 27, 2026 affecting Primer Dashboard, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Primer Dashboard
Update timeline
- investigating Mar 27, 2026, 12:56 PM UTC
Status: Investigating Some users may be experiencing issues signing in via Google SSO. Our team is actively investigating and will share updates as we learn more. Affected components Primer Dashboard (Degraded performance)
- monitoring Mar 27, 2026, 01:24 PM UTC
Status: Monitoring This issue does not affect merchant access. All merchants can continue to log in as normal. We will continue to monitor and provide updates. Affected components Primer Dashboard (Operational)
- resolved Mar 27, 2026, 02:14 PM UTC
Status: Resolved All services are now within normal levels. Affected components Primer Dashboard (Operational)