Primer incident

Issues Signing into Dashboard via Google SSO

Minor Resolved View vendor source →
Started
Mar 27, 2026, 02:14 PM UTC
Resolved
Mar 27, 2026, 02:14 PM UTC
Duration
Detected by Pingoru
Mar 27, 2026, 02:14 PM UTC

Affected components

Primer Dashboard

Update timeline

  1. investigating Mar 27, 2026, 12:56 PM UTC

    Status: Investigating Some users may be experiencing issues signing in via Google SSO. Our team is actively investigating and will share updates as we learn more. Affected components Primer Dashboard (Degraded performance)

  2. monitoring Mar 27, 2026, 01:24 PM UTC

    Status: Monitoring This issue does not affect merchant access. All merchants can continue to log in as normal. We will continue to monitor and provide updates. Affected components Primer Dashboard (Operational)

  3. resolved Mar 27, 2026, 02:14 PM UTC

    Status: Resolved All services are now within normal levels. Affected components Primer Dashboard (Operational)

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