Resolved after 18 minutes, affecting Prezly App, on December 24, 2024.
The incident has now been resolved. We discovered an inadvertent database change that required us to perform a point-in-time restore. The restore process has successfully completed, and all data has been restored to its state immediately before the script was run. We sincerely apologize for any inconvenience this may have caused!
Affected components
Update timeline
- investigating Dec 24, 2024, 02:13 PM UTC
DB issue, investigating if restore is needed and from what exact point.
- resolved Dec 24, 2024, 02:32 PM UTC
The incident has now been resolved. We discovered an inadvertent database change that required us to perform a point-in-time restore. The restore process has successfully completed, and all data has been restored to its state immediately before the script was run. We sincerely apologize for any inconvenience this may have caused!
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