Prezly incident

Service API seems to be down

Major Resolved View vendor source →

Prezly experienced a major incident on August 27, 2026 affecting API, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 01:37 PM UTC
Resolved
Aug 27, 2026, 01:54 PM UTC
Duration
16m
Detected by Pingoru
Aug 27, 2026, 01:37 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 27, 2026, 01:37 PM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Aug 27, 2026, 01:54 PM UTC

    Service is back up.

  3. investigating Aug 27, 2026, 02:03 PM UTC

    Fixed. This was a problem with the database because of a Human mistake. Apologies for the slight (12 minute) downtime