PreVeil incident

Drive on macOS fails after reboot

Resolved after 4 hours 5 minutes, affecting Drive and Findersync, on March 2, 2020.

identified Mar 02, 2020, 11:01 PM UTC

We recently discovered an issue specific to macOS users in which Drive would stop working after a computer restart. The root cause has been identified, and we are working on implementing a fix.

Started
Mar 02, 2020, 11:01 PM UTC
Resolved
Mar 03, 2020, 03:06 AM UTC
Duration
4h 5m
Detected by Pingoru
Mar 02, 2020, 11:01 PM UTC

Affected components

DriveFindersync

Update timeline

  1. identified Mar 02, 2020, 11:01 PM UTC

    We recently discovered an issue specific to macOS users in which Drive would stop working after a computer restart. The root cause has been identified, and we are working on implementing a fix.

  2. resolved Mar 03, 2020, 03:06 AM UTC

    A fix has been pushed to resolve the issue.

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