Prepr incident
Connection issues with the Prepr UI, Cache, and Website
Prepr is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.
Update timeline
- investigating Jun 23, 2026, 08:32 PM UTC
We are currently investigating an issue causing some customers to receive 500 error responses when accessing the Prepr UI. In addition, some cache invalidation requests are not being processed correctly, which may result in stale content being served. Our team is actively working with Fastly to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.