Prepr incident

Connection issues with the Prepr UI, Cache, and Website

Prepr is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 08:32 PM UTC
Resolved
Ongoing
Duration
● 1h 40m
Detected by Pingoru
Jun 23, 2026, 08:32 PM UTC

Update timeline

  1. investigating Jun 23, 2026, 08:32 PM UTC

    We are currently investigating an issue causing some customers to receive 500 error responses when accessing the Prepr UI. In addition, some cache invalidation requests are not being processed correctly, which may result in stale content being served. Our team is actively working with Fastly to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.