Potential infrastructure impact following datacenter incident

Update timeline

1. investigating May 07, 2026, 07:29 AM UTC

   We are currently monitoring a major fire incident at a datacenter facility in the Netherlands. Parts of Prepr’s infrastructure are hosted within this datacenter environment. At this time, we have no indication of active service disruption, but we are closely monitoring the situation together with our infrastructure partners as a precaution. Our engineering and infrastructure teams are actively assessing any potential impact on platform availability and performance. We will provide further updates as more information becomes available. We appreciate your patience and understanding.

2. investigating May 07, 2026, 07:55 AM UTC

   Earlier today, a major fire broke out at a datacenter facility in the Netherlands that is connected to part of Prepr’s infrastructure. At this time, all Prepr services remain fully operational. Our infrastructure is designed with multiple layers of redundancy, and our engineering teams are actively assessing and reducing network dependency to further minimize potential risk in the event systems at the affected location become unavailable. As a precautionary measure, **we recommend postponing migrations and large bulk operations until further notice**. While there is currently no impact on platform availability, these activities could place additional load on network capacity while we continue mitigation efforts. Our engineering and infrastructure teams are closely monitoring the situation together with our infrastructure partners. We will continue to share updates through our status page as more information becomes available. Thank you for your understanding.

3. resolved May 07, 2026, 12:29 PM UTC

   We would like to provide a final update regarding the datacenter incident in the Netherlands that we communicated about earlier today. Based on the latest information from our infrastructure partners and our own internal assessment, **we no longer expect any impact on Prepr services related to this incident**. All systems continue to operate normally. With the situation now stable, this incident will be considered resolved unless new developments arise. If you have any questions about Prepr’s infrastructure architecture or our multi-datacenter setup, please feel free to reach out to our team. Thank you for your patience and trust.