Precisely incident

Intermittent loading of the Left Menu in the UI

Major Resolved View vendor source →

Precisely experienced a major incident on July 14, 2025 affecting Data Integrity Suite EU and Data Integrity Suite US and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 02:45 PM UTC
Resolved
Jul 14, 2025, 05:00 PM UTC
Duration
2h 14m
Detected by Pingoru
Jul 14, 2025, 02:45 PM UTC

Affected components

Data Integrity Suite EUData Integrity Suite USData Integrity Suite AUSData Integrity Suite UK

Update timeline

  1. investigating Jul 14, 2025, 04:33 PM UTC

    We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features. These modules and features are known to be impacted at this time: - Intermittent loading of the Left Menu in the UI Thank you for your patience, Precisely Emergency Response Team

  2. resolved Jul 14, 2025, 05:00 PM UTC

    The technical issue which began at 10:45 was resolved at 12:15. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency Response Team