Precisely incident

DIS Workspace Menu Visibility Issue in EU-WEST-2 Region

Resolved after 53 minutes, on April 24, 2026.

monitoring Apr 24, 2026, 11:21 AM UTC

A fix has been implemented and we are monitoring the results.

Update timeline

investigating Apr 24, 2026, 10:38 AM UTC

Dear Data Integrity Suite customer, We are currently experiencing technical difficulties with our Prod environment, where DIS workspaces are opening with missing menus. This appears to be a general issue affecting multiple workspaces in the eu-west-2 region. As a result, some features in the Data Integrity Suite may not be temporarily visible after opening a workspace. Our Emergency Response Team is actively investigating the issue and working to determine the root cause and overall impact. We will provide updates as soon as more information becomes available. Thank you for your patience.
monitoring Apr 24, 2026, 11:21 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 24, 2026, 11:31 AM UTC

This incident has been resolved.

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