Precisely experienced a major incident on May 19, 2026 affecting Data Integrity Suite for Government, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 08:43 PM UTC
We are working to address a technical issue with Data Integrity Suite for Government which may prevent you from accessing non-default workspaces. Attempting to switch to or navigate to any workspaces other than the user's default workspace is currently failing in the USG1 (Government) region. This issue began at approximately 1:35pm EDT / 17:35 UTC. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team
- identified May 19, 2026, 09:59 PM UTC
We are still investigating the workspace access issue and are working to restore normal service. The next update will follow in approximately 60 minutes.
- resolved May 19, 2026, 10:50 PM UTC
We have resolved the issue affecting access to non-default workspaces. Data Integrity Suite for Government should now be operating normally; please retry if you still see problems.