Precisely experienced a minor incident on June 13, 2026 affecting US - API and EMEA - API and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2026, 03:58 AM UTC
Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
- resolved Jun 13, 2026, 04:01 AM UTC
Dear Spectrum OnDemand APIs customer, We experienced technical issues starting at 10:00 PM ET. We began seeing recovery at 11:45 PM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored. We apologize for any inconvenience you may have experience during these issues. This is the final update. Thank you, The Spectrum OnDemand Team