Precisely incident

Users Unable to Access Data Integrity Suite (403 Error)

Critical Ongoing View vendor source →

Precisely is currently experiencing a critical incident affecting Data Integrity Suite EU and Data Integrity Suite US and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 01:25 PM UTC
Resolved
Ongoing
Duration
● 2h 32m
Detected by Pingoru
Jun 04, 2026, 01:25 PM UTC

Affected components

Data Integrity Suite EUData Integrity Suite USData Integrity Suite AUSData Integrity Suite UK

Update timeline

  1. investigating Jun 04, 2026, 01:25 PM UTC

    We are working to address a technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform. Users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. This issue appears to have a global impact across all regions. Users attempting to call the APIs receive errors such as DIS-1003. Our engineering team is actively investigating the issue and working to restore service as quickly as possible. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team

  2. monitoring Jun 04, 2026, 01:38 PM UTC

    A fix has been implemented and we are monitoring the results.