Practice Fusion incident

The EHR is offline

Critical Resolved View vendor source →

Practice Fusion experienced a critical incident on March 17, 2025 affecting Login and eRx and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 06:33 PM UTC
Resolved
Mar 17, 2025, 07:03 PM UTC
Duration
30m
Detected by Pingoru
Mar 17, 2025, 06:33 PM UTC

Affected components

LogineRxChartingDocumentsLaboratory & Radiology

Update timeline

  1. investigating Mar 17, 2025, 06:33 PM UTC

    We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

  2. monitoring Mar 17, 2025, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 17, 2025, 07:03 PM UTC

    This incident has been resolved.