Practice Fusion experienced a notice incident on May 13, 2026, lasting 5d 21h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 13, 2026, 05:09 PM UTC
We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi
- resolved May 19, 2026, 02:26 PM UTC
This incident has been resolved.