Practice Fusion incident

EHR is online but some users may experience issues with Lab ordering

Minor Resolved View vendor source →

Practice Fusion experienced a minor incident on April 15, 2025 affecting Laboratory & Radiology, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 10:27 PM UTC
Resolved
Apr 16, 2025, 12:11 AM UTC
Duration
1h 43m
Detected by Pingoru
Apr 15, 2025, 10:27 PM UTC

Affected components

Laboratory & Radiology

Update timeline

  1. investigating Apr 15, 2025, 10:27 PM UTC

    We are aware of an issue impacting Lab ordering. We are working to resolve the issue as soon as possible.

  2. identified Apr 15, 2025, 11:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 15, 2025, 11:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Apr 16, 2025, 12:11 AM UTC

    This incident has been resolved.