Practice Fusion incident

EHR is online but some users may experience issues with e-prescribing

Minor Resolved View vendor source →

Practice Fusion experienced a minor incident on June 13, 2025 affecting eRx, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 12:45 PM UTC
Resolved
Jun 13, 2025, 01:26 PM UTC
Duration
40m
Detected by Pingoru
Jun 13, 2025, 12:45 PM UTC

Affected components

eRx

Update timeline

  1. investigating Jun 13, 2025, 12:45 PM UTC

    We are aware of an issue impacting e-prescribing. We are working to resolve the issue as soon as possible.

  2. monitoring Jun 13, 2025, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2025, 01:26 PM UTC

    This incident has been resolved.