PPRO incident

[External] Przelewy24 | Bank Pekao S.A. | Resolved Partial Service Degradation

Resolved after 8 minutes, affecting Przelewy24, on August 26, 2026.

resolved Aug 26, 2026, 03:37 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Started
Aug 26, 2026, 03:28 AM UTC
Resolved
Aug 26, 2026, 03:37 AM UTC
Duration
8m
Detected by Pingoru
Aug 26, 2026, 03:28 AM UTC

Affected components

Przelewy24

Update timeline

  1. investigating Aug 26, 2026, 03:28 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Przelewy24. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Aug 26, 2026, 03:31 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  3. monitoring Aug 26, 2026, 03:34 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Przelewy24 extensively to ensure that performance remains stable before we formally conclude this incident.

  4. resolved Aug 26, 2026, 03:37 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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