PPRO incident

[External] paysafecard | | Resolved Partial Service Degradation

Resolved after 3 hours 15 minutes, affecting paysafecard, on October 25, 2026.

resolved Oct 25, 2026, 05:03 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Started
Oct 25, 2026, 01:47 AM UTC
Resolved
Oct 25, 2026, 05:03 AM UTC
Duration
3h 15m
Detected by Pingoru
Oct 25, 2026, 01:47 AM UTC

Affected components

paysafecard

Update timeline

  1. identified Oct 25, 2026, 01:47 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. resolved Oct 25, 2026, 05:03 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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