Resolved after 4 minutes, on July 16, 2026.
The service degradation affecting Test ITSM has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Update timeline
- investigating Jul 16, 2026, 07:13 PM UTC
The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Jul 16, 2026, 07:15 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..
- resolved Jul 16, 2026, 07:18 PM UTC
The service degradation affecting Test ITSM has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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