PPRO incident

[External] Card Processor | | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on June 10, 2026, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 04:55 AM UTC
Resolved
Jun 10, 2026, 07:43 AM UTC
Duration
2h 48m
Detected by Pingoru
Jun 10, 2026, 04:55 AM UTC

Update timeline

  1. investigating Jun 10, 2026, 04:55 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Card Processor. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Jun 10, 2026, 04:59 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  3. resolved Jun 10, 2026, 07:43 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.