PPRO experienced a major incident on June 9, 2026 affecting Wero, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 09, 2026, 01:13 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Wero. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Jun 09, 2026, 01:45 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring Jun 09, 2026, 01:59 PM UTC
The service degradation affecting Wero has reportedly been resolved. We are currently monitoring the recovery of Wero extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Jun 09, 2026, 02:21 PM UTC
The service degradation affecting Wero has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.