PPRO incident

Trustly | | Resolved Severe Service Degradation

Critical Resolved View vendor source →

PPRO experienced a critical incident on April 7, 2026 affecting Trustly, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 12:35 AM UTC
Resolved
Apr 07, 2026, 12:50 AM UTC
Duration
14m
Detected by Pingoru
Apr 07, 2026, 12:35 AM UTC

Affected components

Trustly

Update timeline

  1. investigating Apr 07, 2026, 12:35 AM UTC

    The PPRO monitoring system has identified a Severe Service Degradation affecting Trustly. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. resolved Apr 07, 2026, 12:50 AM UTC

    The service degradation affecting Trustly has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.