PPRO incident

[External] eps | Oberbank AG, BTV FOUR COUNTRIES BANK, BKS Bank AG | Resolved Partial Service Degradation

PPRO experienced a major incident on October 21, 2026 affecting eps, lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Oct 21, 2026, 04:46 AM UTC
Resolved: Oct 21, 2026, 05:11 AM UTC
Duration: 24m
Detected by Pingoru: Oct 21, 2026, 04:46 AM UTC

Affected components

eps

Update timeline

identified Oct 21, 2026, 04:46 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Oct 21, 2026, 05:11 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.