PPRO incident

[External] iDeal | Knab Bank | Resolved Partial Service Degradation

Resolved after 35 minutes, on November 5, 2026.

resolved Nov 05, 2026, 08:41 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Started
Nov 05, 2026, 08:05 AM UTC
Resolved
Nov 05, 2026, 08:41 AM UTC
Duration
35m
Detected by Pingoru
Nov 05, 2026, 08:05 AM UTC

Update timeline

  1. identified Nov 05, 2026, 08:05 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Nov 05, 2026, 08:39 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Nov 05, 2026, 08:41 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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