Resolved after 8 minutes, on October 26, 2026.
The service degradation affecting Test ITSM has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Update timeline
- investigating Oct 26, 2026, 05:21 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Oct 26, 2026, 05:23 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring Oct 26, 2026, 05:25 PM UTC
The service degradation affecting Test ITSM has reportedly been resolved. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
- identified Oct 26, 2026, 05:28 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Oct 26, 2026, 05:30 PM UTC
The service degradation affecting Test ITSM has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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