[External] PayU | | Severe Service Degradation

Update timeline

1. investigating Oct 25, 2026, 01:37 PM UTC

   The PPRO monitoring system has identified a Partial Service Degradation affecting PayU. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

2. identified Oct 25, 2026, 01:43 PM UTC

   This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

3. identified Oct 25, 2026, 02:12 PM UTC

   This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..

4. identified Oct 25, 2026, 02:17 PM UTC

   This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.