PowerSchool incident

HigherEd - unable to access

Critical Ongoing View vendor source →

PowerSchool is currently experiencing a critical incident affecting HigherEd PACx and Applicant Tracking System and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 01:25 PM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
Jun 24, 2026, 01:25 PM UTC

Affected components

HigherEd PACxApplicant Tracking SystemEmployee Records (HigherEd)Faculty Activity & DossierPerformance ManagementPosition ManagementProfessional Learning (HigherEd)

Update timeline

  1. investigating Jun 24, 2026, 01:25 PM UTC

    We are investigating reports of users unable to access within HigherEd within Canada. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

  2. identified Jun 24, 2026, 01:38 PM UTC

    We have identified the cause for the ongoing issue in HigherEd and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

  3. monitoring Jun 24, 2026, 01:57 PM UTC

    We have deployed a fix to production that has resolved the issue in HigherEd. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.