- Detected by Pingoru
- May 29, 2026, 12:42 PM UTC
- Resolved
- May 29, 2026, 04:44 PM UTC
- Duration
- 4h 2m
Affected: eFinancePlusEnrollmentEnrollment Express/ECollectPowerSchool eSchoolPlus SISPowerSchool SISSpecial Programs
Timeline · 3 updates
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investigating May 29, 2026, 12:42 PM UTC
We are currently investigating reports of users in the East region encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.
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monitoring May 29, 2026, 01:37 PM UTC
We are continuing to monitor for any further issues.
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resolved May 29, 2026, 04:44 PM UTC
The reported issue has been resolved and this incident has been closed.
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 05:24 PM UTC
- Resolved
- May 28, 2026, 06:04 PM UTC
- Duration
- 40m
Affected: PowerSchool SIS
Timeline · 1 update
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investigating May 28, 2026, 05:24 PM UTC
We are currently investigating reports that users are unable to access PowerSchool SIS.
Read the full incident report →
- Detected by Pingoru
- May 24, 2026, 05:34 AM UTC
- Resolved
- May 25, 2026, 01:38 AM UTC
- Duration
- 20h 3m
Affected: HOST02HOST03HOST04HOST05HOST06HOST13HOST31
Timeline · 2 updates
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investigating May 24, 2026, 05:34 AM UTC
We are investigating reports of service disruption and access issue within Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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resolved May 25, 2026, 01:38 AM UTC
The issue reported for Atrieve has been resolved and this incident has been closed.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 05:23 PM UTC
- Resolved
- May 18, 2026, 06:52 PM UTC
- Duration
- 1h 29m
Affected: eFinancePlus
Timeline · 3 updates
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investigating May 18, 2026, 05:23 PM UTC
We are currently investigating reports of users encountering errors when attempting to log in to eFinancePlus.
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monitoring May 18, 2026, 05:33 PM UTC
Service has been restored and we are monitoring for continued stability.
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resolved May 18, 2026, 06:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 05:20 PM UTC
- Resolved
- May 18, 2026, 06:52 PM UTC
- Duration
- 1h 31m
Affected: BusinessPlus
Timeline · 3 updates
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investigating May 18, 2026, 05:20 PM UTC
We are currently investigating reports of users encountering errors when attempting to log in to BusinessPlus.
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monitoring May 18, 2026, 05:33 PM UTC
Service has been restored and we are monitoring for continued stability.
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resolved May 18, 2026, 06:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 05:10 PM UTC
- Resolved
- May 18, 2026, 06:52 PM UTC
- Duration
- 1h 42m
Affected: PowerSchool eSchoolPlus SIS
Timeline · 4 updates
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investigating May 18, 2026, 05:10 PM UTC
We are currently investigating reports of users encountering errors when attempting to log in to PowerSchool eSchoolPlus SIS.
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investigating May 18, 2026, 05:18 PM UTC
We are continuing to investigate this issue.
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monitoring May 18, 2026, 05:33 PM UTC
Service has been restored and we are monitoring for continued stability.
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resolved May 18, 2026, 06:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 05:41 PM UTC
- Resolved
- May 14, 2026, 03:17 PM UTC
- Duration
- 21h 36m
Affected: PowerSchool SIS
Timeline · 4 updates
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investigating May 13, 2026, 05:41 PM UTC
We are investigating reports of login and performance issues within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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identified May 13, 2026, 08:24 PM UTC
We have identified the cause for the ongoing issue in PowerSchool SIS and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
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monitoring May 13, 2026, 10:12 PM UTC
We have implemented a fix for the issue impacting SIS. Early indicators show that services are recovering, and users should begin to see improved performance. Our teams are actively monitoring the system to ensure stability and full restoration of service.
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resolved May 14, 2026, 03:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 04:08 PM UTC
- Resolved
- May 14, 2026, 01:12 PM UTC
- Duration
- 21h 3m
Affected: HOST03HOST08HOST11HOST31HOST37
Timeline · 4 updates
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investigating May 13, 2026, 04:08 PM UTC
We are currently investigating reports of users being unable to log in to Atrieve and experiencing performance issues. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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identified May 13, 2026, 06:06 PM UTC
The cause of the issue within Atrieve has been identified. We have identified that the issue is related to a regional internet service provider. Our team is actively monitoring the situation, and we will provide further updates as more information becomes available.
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monitoring May 13, 2026, 08:11 PM UTC
A fix has been deployed by our Vendors to address the performance issues within Atrieve. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved May 14, 2026, 01:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 02:13 PM UTC
- Resolved
- May 11, 2026, 05:45 PM UTC
- Duration
- 3h 32m
Affected: Employee Records (HigherEd)
Timeline · 3 updates
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investigating May 11, 2026, 02:13 PM UTC
We are investigating reports of login issues within HigherEd Employee Records. Our team is working diligently to mitigate the reported issue and will continue to provide regular updates as we progress toward resolution.
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monitoring May 11, 2026, 02:55 PM UTC
We have deployed a fix to production that has resolved the issue in HigherEd Employee Records. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
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resolved May 11, 2026, 05:45 PM UTC
The issue reported for HigherEd Employee Records has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 01:25 PM UTC
- Resolved
- Apr 27, 2026, 09:15 PM UTC
- Duration
- 7h 50m
Affected: Applicant Tracking System
Timeline · 3 updates
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investigating Apr 27, 2026, 01:25 PM UTC
We are investigating reports of PowerSchool Higher Ed Applicant Tracking System Users Encountering and Error When Attempting to Log In
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identified Apr 27, 2026, 05:13 PM UTC
The issue is identified and is impacting a subset of users. Teams are working to resolve the issue directly with impacted clients.
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resolved Apr 27, 2026, 09:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2026, 01:03 PM UTC
- Resolved
- Mar 30, 2026, 04:53 PM UTC
- Duration
- 3h 50m
Affected: Performance Matters
Timeline · 3 updates
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investigating Mar 30, 2026, 01:03 PM UTC
We are receiving reports of users being unable to load the Unify Portal or access the right hand menu within Performance matters. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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monitoring Mar 30, 2026, 01:23 PM UTC
We have deployed a fix to production that has resolved the issue within Performance matters. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
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resolved Mar 30, 2026, 04:53 PM UTC
The issue reported for Performance matters has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 08:21 PM UTC
- Resolved
- Mar 27, 2026, 09:46 PM UTC
- Duration
- 1d 1h
Affected: Special Programs
Timeline · 3 updates
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investigating Mar 26, 2026, 08:21 PM UTC
We are currently investigating reports of users in the East region getting errors when attempting to log in to Special Programs. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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monitoring Mar 26, 2026, 08:54 PM UTC
We have deployed a fix to production that has resolved the issue in Special Programs. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
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resolved Mar 27, 2026, 09:46 PM UTC
The issue reported for Special Programs has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Mar 20, 2026, 03:50 PM UTC
- Resolved
- Mar 23, 2026, 10:59 AM UTC
- Duration
- 2d 19h
Affected: PowerSchool SIS
Timeline · 5 updates
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investigating Mar 20, 2026, 03:50 PM UTC
We are investigating reports of multiple PowerSchool SIS users hosted in Azure east region are unable to access SIS application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..
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monitoring Mar 20, 2026, 04:14 PM UTC
We are seeing recovery of impacted SIS East Azure VMs and their SIS Applications. Our teams will continue to closely monitor the application to ensure stable performance and to confirm that all critical functionality remains fully operational.
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identified Mar 20, 2026, 05:08 PM UTC
We are seeing that most impacted instances have been restored, and our teams are working to bring the remaining instances back online. We will continue to share updates as we make further progress toward full resolution
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monitoring Mar 20, 2026, 06:42 PM UTC
A fix has been applied to the affected SIS Azure East VMs and applications. Our teams will continue to closely monitor the application to ensure stable performance and to confirm that all critical functionality remains fully operational.
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resolved Mar 23, 2026, 10:59 AM UTC
The issue reported for PowerSchool SIS has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 08:36 PM UTC
- Resolved
- Mar 06, 2026, 02:15 PM UTC
- Duration
- 17h 38m
Affected: Schoology
Timeline · 4 updates
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investigating Mar 05, 2026, 08:36 PM UTC
We are investigating reports of Google and OneDrive assignment integrations, as well as SIS integrations are not functioning within Schoology. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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identified Mar 05, 2026, 08:51 PM UTC
We have identified the cause for the ongoing issue in Schoology and are working on deploying a fix. We will continue to provide regular updates on our progress.
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monitoring Mar 05, 2026, 08:59 PM UTC
We have deployed a fix that has resolved the issue in Schoology. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
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resolved Mar 06, 2026, 02:15 PM UTC
The issue reported for Schoology has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 11:25 AM UTC
- Resolved
- Mar 05, 2026, 08:39 PM UTC
- Duration
- 9h 13m
Affected: Curriculum & Instruction
Timeline · 4 updates
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identified Mar 05, 2026, 11:25 AM UTC
We have identified an issue with Curriculum & Instructions that is preventing customers from searching within Chalk.com. We are actively working to mitigate the issue and will share regular updates as we move toward resolution.
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identified Mar 05, 2026, 01:06 PM UTC
We are continuing to work on restoring full search functionality in Chalk. Search performance has largely returned, with final pieces still catching up. Our team is monitoring progress closely, and we will share another update once everything is fully restored.
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monitoring Mar 05, 2026, 06:02 PM UTC
We have deployed a fix to production that has resolved the issue in Curriculum & Instructions. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
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resolved Mar 05, 2026, 08:39 PM UTC
The issue reported for Curriculum & Instructions has been resolved and this incident has been closed
Read the full incident report →
Critical February 18, 2026 - Detected by Pingoru
- Feb 18, 2026, 04:34 PM UTC
- Resolved
- Feb 18, 2026, 08:19 PM UTC
- Duration
- 3h 45m
Affected: HOST03HOST05HOST07HOST08HOST11HOST12HOST31
Timeline · 3 updates
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identified Feb 18, 2026, 04:34 PM UTC
We are currently aware of connectivity issues affecting access to Atrieve and Atrieve Web for multiple users. The issue has been traced to an external network provider. All PowerSchool systems remain fully operational. We will continue to monitor the situation and provide updates as they become available.
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monitoring Feb 18, 2026, 05:18 PM UTC
We are observing that services have been restored for users accessing Atrieve and Atrieve Web, resolved by the external network provider.
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resolved Feb 18, 2026, 08:19 PM UTC
The issue reported for Atrieve has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Feb 17, 2026, 12:42 PM UTC
- Resolved
- Feb 18, 2026, 08:48 AM UTC
- Duration
- 20h 5m
Affected: Applicant TrackingSchoologyApplicant Tracking EnterpriseSchoolMessenger CommunicateCandidate AssessmentCoaching & MentoringSchoolMessenger PresenceEmployee RecordsPerformPerform EnterpriseProfessional LearningSchoolSpring Job BoardSmartFind Express (Absence Management)Curriculum & InstructioneFinancePlusMyPowerHubPerformance MattersPowerSchool SISSpecial Programs
Timeline · 8 updates
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investigating Feb 17, 2026, 12:42 PM UTC
We are investigating reports of icons not working/grayed out across multiple PowerSchool products. We are working diligently to mitigate the reported issue and will continue to provide regular updates as we progress toward a resolution.
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identified Feb 17, 2026, 12:44 PM UTC
We have identified the cause for the ongoing issue in multiple PowerSchool products and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
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identified Feb 17, 2026, 01:12 PM UTC
We are continuing to work on a fix for this issue.
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identified Feb 17, 2026, 04:24 PM UTC
We are continuing to deploy the fix incrementally, and the majority of products have been fully restored.
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identified Feb 17, 2026, 04:33 PM UTC
We are continuing to work on a fix for this issue.
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identified Feb 17, 2026, 05:59 PM UTC
We are continuing to deploy the fix incrementally, and the majority of products have been fully restored.
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monitoring Feb 17, 2026, 06:36 PM UTC
We have deployed a production fix that has resolved the issue across all impacted PowerSchool products. We will continue to monitor the applications to ensure stable performance and to confirm that all critical functionality remains operating as expected.
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resolved Feb 18, 2026, 08:48 AM UTC
The issue reported for multiple PowerSchool products has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Feb 04, 2026, 02:14 PM UTC
- Resolved
- Feb 04, 2026, 06:18 PM UTC
- Duration
- 4h 3m
Affected: eFinancePlus
Timeline · 3 updates
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investigating Feb 04, 2026, 02:14 PM UTC
We are investigating reports of users are unable to view menu bar items within eFinancePlus. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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monitoring Feb 04, 2026, 05:10 PM UTC
We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
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resolved Feb 04, 2026, 06:18 PM UTC
The issue reported for eFinancePlus has been resolved and this incident has been closed
Read the full incident report →
Critical February 3, 2026 - Detected by Pingoru
- Feb 03, 2026, 06:28 PM UTC
- Resolved
- Feb 04, 2026, 12:55 PM UTC
- Duration
- 18h 27m
Affected: PowerSchool SIS
Timeline · 4 updates
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investigating Feb 03, 2026, 06:28 PM UTC
We are investigating reports of access issue within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..
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identified Feb 03, 2026, 06:48 PM UTC
The cause of the issue within PowerSchool SIS has been identified as being related to an issue with our networking vendor. We are actively coordinating with the vendor to implement a resolution and will continue to share updates as they become available.
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monitoring Feb 03, 2026, 07:32 PM UTC
A fix has been deployed by our Vendors to address the access issue within PowerSchool SIS and customer impact has been mitigated. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Feb 04, 2026, 12:55 PM UTC
The issue affecting PowerSchool SIS has been resolved. All services are functional now, and this incident has been closed.
Read the full incident report →
Critical February 2, 2026 - Detected by Pingoru
- Feb 02, 2026, 03:13 PM UTC
- Resolved
- Feb 02, 2026, 04:03 PM UTC
- Duration
- 50m
Affected: HOST09
Timeline · 3 updates
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investigating Feb 02, 2026, 03:13 PM UTC
We are investigating the report that the Atrieve Web Application is experiencing “Service Unavailable” errors. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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monitoring Feb 02, 2026, 03:24 PM UTC
We have deployed a fix to production that has resolved the issue affecting the Atrieve Web Application. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
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resolved Feb 02, 2026, 04:03 PM UTC
The issue reported for Atrieve has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 08:41 PM UTC
- Resolved
- Jan 23, 2026, 10:57 AM UTC
- Duration
- 14h 16m
Affected: SchoolMessenger CommunicateAttendance Support
Timeline · 5 updates
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investigating Jan 22, 2026, 08:41 PM UTC
We are investigating the report for multiple PowerSchool products currently experiencing issues with users being unable to log in using MFA and delay in mail delivery. We are actively investigating the issue and coordinating with our third-party vendor to mitigate the impact. We will continue to provide regular updates as we progress towards a resolution.
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investigating Jan 22, 2026, 09:14 PM UTC
We are continuing to investigate this issue.
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identified Jan 22, 2026, 09:19 PM UTC
The cause of the issue has been identified by the vendor. We are actively coordinating with our vendor as they are in the process of implementing a resolution. We will continue to share updates as they become available.
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monitoring Jan 23, 2026, 06:07 AM UTC
A fix has been deployed by our Vendor to address the issues impacting users being unable to log in using MFA and delay in mail delivery. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Jan 23, 2026, 10:57 AM UTC
The issue has been resolved. All services are functional now, and this incident has been closed.
Read the full incident report →
- Detected by Pingoru
- Jan 20, 2026, 03:20 PM UTC
- Resolved
- Jan 20, 2026, 05:09 PM UTC
- Duration
- 1h 48m
Affected: HOST03HOST07HOST08HOST11HOST31HOST33HOST09HOST37
Timeline · 3 updates
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investigating Jan 20, 2026, 03:20 PM UTC
We are investigating reports of Multiple British Colombia Users are unable to access Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as We progress towards a resolution.
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identified Jan 20, 2026, 04:03 PM UTC
We have identified that the issue is related to a regional internet service provider. Our team is actively monitoring the situation, and we will provide further updates as more information becomes available.
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resolved Jan 20, 2026, 05:09 PM UTC
All impacted customers have confirmed that they are now able to access Atrieve without any issues. We are considering the issue to be fully resolved and will proceed with closing this incident
Read the full incident report →
Critical January 15, 2026 - Detected by Pingoru
- Jan 15, 2026, 07:08 PM UTC
- Resolved
- Jan 19, 2026, 02:12 PM UTC
- Duration
- 3d 19h
Affected: SchoolMessenger Communicate
Timeline · 4 updates
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investigating Jan 15, 2026, 07:08 PM UTC
We are investigating reports of Email broadcast delays for multiple customers within SchoolMessenger Communicate caused due to an issue on one of our vendors. We are coordinating with the vendor to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..
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identified Jan 16, 2026, 01:50 PM UTC
We have identified the cause for the ongoing issue in SchoolMessenger Communicate and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
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monitoring Jan 16, 2026, 03:06 PM UTC
We have deployed a fix to production that has resolved the issue in SchoolMessenger Communicate. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
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resolved Jan 19, 2026, 02:12 PM UTC
The issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed.
Read the full incident report →
- Detected by Pingoru
- Jan 06, 2026, 03:08 PM UTC
- Resolved
- Jan 06, 2026, 05:42 PM UTC
- Duration
- 2h 34m
Affected: PowerSchool SIS
Timeline · 3 updates
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investigating Jan 06, 2026, 03:08 PM UTC
We are investigating the reports from few users that PowerSchool SIS is down. We are actively investigating the issue to mitigate the impact. We will continue to provide regular updates as we progress towards a resolution.
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monitoring Jan 06, 2026, 03:28 PM UTC
A fix has been deployed to address the application outage issue within PowerSchool. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Jan 06, 2026, 05:42 PM UTC
The issue reported for PowerSchool SIS has been resolved and this incident has been closed
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 03:32 PM UTC
- Resolved
- Dec 19, 2025, 09:25 PM UTC
- Duration
- 5h 52m
Affected: SchoolMessenger Communicate
Timeline · 3 updates
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investigating Dec 19, 2025, 03:32 PM UTC
We are investigating reports of Safe arrival inbound calls are not working for Canada customers within SchoolMessenger Communicate. Parents can report absence via mobile app and Web app We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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monitoring Dec 19, 2025, 04:54 PM UTC
A fix has been deployed to address the Safe arrival inbound calls issue for Canada customers within SchoolMessenger Communicate. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Dec 19, 2025, 09:25 PM UTC
The issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed
Read the full incident report →
