PowerSchool incident

Performance Matters - Degraded Application Performance

PowerSchool is currently experiencing a minor incident affecting Performance Matters, which began 3h ago. The vendor's full update timeline is below.

Started
Oct 05, 2026, 03:07 PM UTC
Resolved
Ongoing
Duration
● 2h 47m
Detected by Pingoru
Oct 05, 2026, 03:07 PM UTC

Affected components

Performance Matters

Update timeline

  1. investigating Oct 05, 2026, 03:07 PM UTC

    We are currently investigating reports of degraded application performance affecting several users. Customers may experience slower-than-normal response times or intermittent delays when accessing certain features. Our teams are actively working to identify the cause and restore optimal performance.

  2. identified Oct 05, 2026, 05:12 PM UTC

    We are investigating an issue impacting Assessment & Accountability services. Some customers may experience delayed or outdated data, including assessment updates, student status changes, populations, and scores. In addition, a small number of customers may experience intermittent issues loading Baseball Card (BBCard) information. Our teams are actively working to restore normal functionality and will provide updates as they become available.