PowerSchool incident
Analytics & Insights (A&I) - Degraded Performance
PowerSchool experienced a minor incident on September 24, 2026 affecting Analytics & Insights, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 24, 2026, 05:26 PM UTC
We are currently investigating reports of degraded performance impacting Analytics & Insights (A&I). Some users may experience slower-than-normal application response times or intermittent issues when accessing certain features. Our team is actively assessing the scope of the impact and working to determine any customer-facing effects. We will provide additional updates as more information becomes available.
- monitoring Sep 25, 2026, 03:41 PM UTC
We continue to monitor Analytics & Insights performance following the issues reported yesterday. Our team is currently reviewing customer impact and platform performance data to validate whether any issues are still occurring. At this time, the investigation remains ongoing, and we are closely monitoring the environment while we assess overall service health. We will provide additional updates as more information becomes available.
- resolved Sep 28, 2026, 02:35 PM UTC
Our review of platform performance and customer impact indicates that Analytics & Insights appears to be operating normally at this time. The team is no longer observing the behavior associated with the previously reported issue and will continue to closely monitor the environment to ensure ongoing stability.