PowerSchool incident

PowerSchool eSchoolPlus SIS Users Encountering Errors When Logging Into eSchoolPlus

Critical Resolved View vendor source →
Started
Apr 24, 2026, 01:44 PM UTC
Resolved
Apr 24, 2026, 07:25 PM UTC
Duration
5h 40m
Detected by Pingoru
Apr 24, 2026, 01:44 PM UTC

Affected components

PowerSchool eSchoolPlus SIS

Update timeline

  1. investigating Apr 24, 2026, 01:44 PM UTC

    We are investigating reports of PowerSchool eSchoolPlus SIS users encountering 502 Bad Gateway errors when attempting to log into the product.

  2. investigating Apr 24, 2026, 01:45 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 24, 2026, 02:56 PM UTC

    We are continuing to investigate the errors being encountered and are diligently working to restore access.

  4. identified Apr 24, 2026, 03:18 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Apr 24, 2026, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. identified Apr 24, 2026, 03:54 PM UTC

    Teams are seeing some improvement but are seeing intermittent errors. We are continuing to work to implement a resolution.

  7. monitoring Apr 24, 2026, 06:20 PM UTC

    A fix has been implemented and we are monitoring to ensure continued stability.

  8. resolved Apr 24, 2026, 07:25 PM UTC

    This incident has been resolved.

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