PowerSchool incident

eFinancePlus and eSchoolPlus - SFTP Error

Ongoing since 01:50 PM UTC, affecting eFinancePlus and PowerSchool eSchoolPlus SIS.

investigating Nov 02, 2026, 03:00 PM UTC

We are continuing to investigate an issue affecting SFTP connectivity for some customers. Our teams are actively working to identify the cause and restore normal functionality. We appreciate your patience while we work toward resolution.

Started
Nov 02, 2026, 01:50 PM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
Nov 02, 2026, 01:50 PM UTC

Affected components

eFinancePlusPowerSchool eSchoolPlus SIS

Update timeline

  1. investigating Nov 02, 2026, 01:50 PM UTC

    We are investigating reports of users being unable to connect to SFTP for eFinancePlus and eSchoolPlus. Our teams are actively working to identify the cause and restore connectivity. We will provide updates as we work toward a resolution.

  2. monitoring Nov 02, 2026, 02:11 PM UTC

    We have deployed a fix to production that has resolved the issue in eFinancePlus and eSchoolPlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

  3. investigating Nov 02, 2026, 03:00 PM UTC

    We are continuing to investigate an issue affecting SFTP connectivity for some customers. Our teams are actively working to identify the cause and restore normal functionality. We appreciate your patience while we work toward resolution.

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