Postmark incident

Bounce Event Delays

Resolved after 1 day 10 hours, on June 11, 2026.

resolved Jun 12, 2026, 06:36 PM UTC

All previously backlogged events have been processed. The issue occurred starting on June 11th at approximately 3:36am to June 12th 1:01pm CT (June 11th 08:36 – June 12th 18:01 UTC). Thank you for your patience. We will continue to improve our systems.

Started
Jun 11, 2026, 08:36 AM UTC
Resolved
Jun 12, 2026, 06:36 PM UTC
Duration
1d 10h
Detected by Pingoru
Jun 11, 2026, 08:36 AM UTC

Update timeline

  1. investigating Jun 11, 2026, 09:25 PM UTC

    We are investigating delays for bounce related Events, Webhooks, and Statistics.

  2. resolved Jun 11, 2026, 09:47 PM UTC

    We've resolved the issue. Thank you for your patience.

  3. investigating Jun 12, 2026, 03:30 PM UTC

    Additional bounce related event delays have been identified. We are deploying a fix to release the backlogged events.

  4. investigating Jun 12, 2026, 04:08 PM UTC

    Backlogged bounce related events are continuing to process.

  5. resolved Jun 12, 2026, 06:36 PM UTC

    All previously backlogged events have been processed. The issue occurred starting on June 11th at approximately 3:36am to June 12th 1:01pm CT (June 11th 08:36 – June 12th 18:01 UTC). Thank you for your patience. We will continue to improve our systems.

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