Postmark incident

Web-App Page Loading Issues

Resolved after 1 hour 33 minutes, affecting Web App and General, on September 17, 2026.

resolved Sep 17, 2026, 09:58 PM UTC

Some users were experiencing problems with our service from 4:15 pm to 5:25 pm EDT, resulting in a page titled "Something went wrong". We have identified the root of the issue and have applied a remediating solution. If you are still encountering this page after clearing your site data, cache & cookies, please reach out to us at [email protected].

Started
Sep 17, 2026, 08:12 PM UTC
Resolved
Sep 17, 2026, 09:45 PM UTC
Duration
1h 33m
Detected by Pingoru
Sep 17, 2026, 08:12 PM UTC

Affected components

Web AppGeneral

Update timeline

  1. resolved Sep 17, 2026, 09:58 PM UTC

    Some users were experiencing problems with our service from 4:15 pm to 5:25 pm EDT, resulting in a page titled "Something went wrong". We have identified the root of the issue and have applied a remediating solution. If you are still encountering this page after clearing your site data, cache & cookies, please reach out to us at [email protected].

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