Resolved after 3 hours 46 minutes, on June 4, 2026.
The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 4:50 – 6:35pm CT (21:50 – 23:35 UTC) for both transactional and broadcast mail. Engineering will continue to monitor.
Update timeline
- investigating Jun 04, 2026, 10:39 PM UTC
We are experiencing email sending delays due to degraded system performance. Mail is still being accepted into the system.
- investigating Jun 04, 2026, 11:39 PM UTC
A fix has been deployed and sending has resumed. We are processing the backlog of messages.
- resolved Jun 05, 2026, 12:36 AM UTC
The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 4:50 – 6:35pm CT (21:50 – 23:35 UTC) for both transactional and broadcast mail. Engineering will continue to monitor.
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