Resolved after 3 hours 32 minutes, affecting Inbound, on November 4, 2026.
Inbound processing is back to normal. The fix is holding, and all delayed messages have been delivered to your webhooks. We'll keep monitoring to make sure it stays that way.
Affected components
Update timeline
- investigating Nov 04, 2026, 03:56 PM UTC
Investigating: some customers have reported that inbound messages have been delayed before reaching your webhook. Sending isn’t affected. We’re working on a fix and will update this post as soon as we know more. What you can do: Nothing for now. Your Inbound messages are still being received, and we’ll deliver them to your webhook as the delay clears.
- identified Nov 04, 2026, 04:37 PM UTC
We've identified the cause of the Inbound delay and put a fix in place, and we're monitoring while the delayed messages reach your webhook as the delay clears.
- resolved Nov 04, 2026, 05:02 PM UTC
Inbound processing is back to normal. The fix is holding, and all delayed messages have been delivered to your webhooks. We'll keep monitoring to make sure it stays that way.
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