Portal Labs Outage History

Portal Labs is up right now

Pingoru has recorded 50 incidents for Portal Labs: 37 in the last 12 months and 11 in the last 90 days.

Source: status.portalhq.io

50incidents recorded
37last 12 months
11last 90 days
83 minutestypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Portal Labs in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202641 of 720 (0%)
May 202600 of 744 (0%)
June 202647 of 720 (1%)
July 202641 of 744 (0%)
August 202642 of 744 (0%)
September 202666 of 720 (1%)
October 202610 of 565 (0%)

Incidents, newest first

Minor October 21, 2026 Gas sponsorship unavailable on Polygon, Avalanche, Ethereum, Base 11m MPC Operations

Started Oct 21, 2026, 03:04 PM UTC· resolved Oct 21, 2026, 03:15 PM UTC

  1. investigating Oct 21, 2026, 03:04 PM UTC

    We are currently investigating this incident.

  2. resolved Oct 21, 2026, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 22, 2026 Increased failures for Solana webhook event deliveries 12m Alert Webhook Relayer

Started Sep 22, 2026, 07:24 PM UTC· resolved Sep 22, 2026, 07:36 PM UTC

  1. investigating Sep 22, 2026, 07:24 PM UTC

    We are currently investigating this incident.

  2. monitoring Sep 22, 2026, 07:34 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Sep 22, 2026, 07:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2026 Increased error rate for transactions and balances endpoints 13m Client API

Started Sep 03, 2026, 03:54 PM UTC· resolved Sep 03, 2026, 04:08 PM UTC

  1. investigating Sep 03, 2026, 03:54 PM UTC

    We are currently investigating this incident.

  2. resolved Sep 03, 2026, 04:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 2, 2026 Alert webhooks (Solana v2 events) are experiencing downtime 5h 26m

Started Sep 02, 2026, 09:45 AM UTC· resolved Sep 02, 2026, 03:11 PM UTC

  1. investigating Sep 02, 2026, 09:45 AM UTC

    We are currently investigating this incident..

  2. identified Sep 02, 2026, 01:24 PM UTC

    We are continuing to work on a fix for this incident..

  3. resolved Sep 02, 2026, 03:11 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor August 31, 2026 Increased errors for delegation client API endpoints 21m

Started Aug 31, 2026, 02:28 PM UTC· resolved Aug 31, 2026, 02:49 PM UTC

  1. investigating Aug 31, 2026, 02:28 PM UTC

    We are currently investigating this incident..

  2. resolved Aug 31, 2026, 02:49 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor August 6, 2026 Elevated errors for Solana Devnet Client API calls and Solana Devnet alert webhook events 1h 35m Client API, Alert Webhook Relayer

Started Aug 06, 2026, 07:01 PM UTC· resolved Aug 06, 2026, 08:37 PM UTC

  1. investigating Aug 06, 2026, 07:01 PM UTC

    We are currently investigating this incident.

  2. resolved Aug 06, 2026, 08:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 9, 2026 Delayed alert webhook events for Solana Devnet 42m Alert Webhook Relayer

Started Jul 09, 2026, 06:23 PM UTC· resolved Jul 09, 2026, 07:06 PM UTC

  1. investigating Jul 09, 2026, 06:23 PM UTC

    We are currently investigating this incident.

  2. resolved Jul 09, 2026, 07:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 8, 2026 Get /assets is responding with Unsupported Chain 42m Client API

Started Jul 08, 2026, 09:23 PM UTC· resolved Jul 08, 2026, 10:06 PM UTC

  1. identified Jul 08, 2026, 09:23 PM UTC

    The Client API endpoint \`/api/v3/clients/me/chains/{chainId}/assets\` is returning \`Unsupported Chain\` for valid chains. We are working on a fix for this incident.

  2. monitoring Jul 08, 2026, 09:59 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 08, 2026, 10:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026 Degraded performance on asset data and transaction building (Arbitrum, Polygon, Solana) 3h 22m MPC Operations, Enclave MPC API, Client API

Started Jun 18, 2026, 01:47 PM UTC· resolved Jun 18, 2026, 05:09 PM UTC

  1. investigating Jun 18, 2026, 04:48 PM UTC

    We are currently investigating elevated latency and intermittent errors affecting balance/asset reads and transaction building across several EVM networks (notably Arbitrum and Polygon) and Solana.

  2. resolved Jun 18, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026 Degraded performance on asset data and transaction building (Arbitrum, Polygon, Solana) 3h 22m

Started Jun 18, 2026, 01:47 PM UTC· resolved Jun 18, 2026, 05:09 PM UTC

  1. investigating Jun 18, 2026, 01:47 PM UTC

    We are currently investigating elevated latency and intermittent errors affecting balance/asset reads and transaction building across several EVM networks (notably Arbitrum and Polygon) and Solana..

  2. resolved Jun 18, 2026, 05:09 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor June 11, 2026 Degraded performance on Legacy Solana v1 alert webhook events for new wallets 4h 3m Alert Webhook Relayer

Started Jun 11, 2026, 01:40 PM UTC· resolved Jun 11, 2026, 05:43 PM UTC

  1. investigating Jun 11, 2026, 01:40 PM UTC

    New wallets created since `Wed Jun 10, 20 PM UTC` are not receiving `SOLANA_TX_V1` alert webhook events

  2. monitoring Jun 11, 2026, 02:34 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 11, 2026, 02:43 PM UTC

    This incident has been resolved.

  4. investigating Jun 11, 2026, 05:25 PM UTC

    We are currently investigating this incident.

  5. resolved Jun 11, 2026, 05:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026 The Client API /api/v3/clients/me/chains/{chain}/assets endpoint is experiencing issues on EVM chains 34m Overall, Client API

Started Apr 24, 2026, 02:48 PM UTC· resolved Apr 24, 2026, 03:22 PM UTC

  1. investigating Apr 24, 2026, 02:48 PM UTC

    We are currently investigating this incident.

  2. monitoring Apr 24, 2026, 03:18 PM UTC

    Our upstream vendor implemented a fix impacting the GET endpoint on EVM chains and are currently monitoring the result.

  3. resolved Apr 24, 2026, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 16, 2026 MPC Operations are currently down 10m

Started Apr 16, 2026, 06:03 PM UTC· resolved Apr 16, 2026, 06:13 PM UTC

  1. identified Apr 16, 2026, 06:03 PM UTC

    We are working on a fix for this incident. This should get resolved shortly..

  2. resolved Apr 16, 2026, 06:13 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor March 3, 2026 Portal Dashboard is experiencing intermittent rendering issues 26m

Started Mar 03, 2026, 09:19 PM UTC· resolved Mar 03, 2026, 09:45 PM UTC

  1. investigating Mar 03, 2026, 09:19 PM UTC

    We are currently investigating this incident..

  2. monitoring Mar 03, 2026, 09:42 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Mar 03, 2026, 09:45 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor February 2, 2026 Account abstraction user operations for Polygon are failing 2h 43m

Started Feb 02, 2026, 08:26 PM UTC· resolved Feb 02, 2026, 11:10 PM UTC

  1. investigating Feb 02, 2026, 08:26 PM UTC

    We are currently investigating this incident..

  2. monitoring Feb 02, 2026, 10:59 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Feb 02, 2026, 11:10 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor January 27, 2026 Degraded mpc generate and backup performance 1h 40m

Started Jan 27, 2026, 09:50 PM UTC· resolved Jan 27, 2026, 11:30 PM UTC

  1. investigating Jan 27, 2026, 09:50 PM UTC

    .

  2. monitoring Jan 27, 2026, 10:30 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Jan 27, 2026, 11:30 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor January 14, 2026 Issue with database connection 25m

Started Jan 14, 2026, 06:38 PM UTC· resolved Jan 14, 2026, 07:04 PM UTC

  1. monitoring Jan 14, 2026, 06:38 PM UTC

    We noticed an issue with our database connection. We have already implemented a fix and are currently monitoring the result. Service should resume in a few minutes..

  2. resolved Jan 14, 2026, 07:04 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor December 2, 2025 We are noticing delayed signing times and an increase in timed out sign requests 3h 25m

Started Dec 02, 2025, 03:36 PM UTC· resolved Dec 02, 2025, 07:02 PM UTC

  1. investigating Dec 02, 2025, 03:36 PM UTC

    We are currently investigating this incident..

  2. identified Dec 02, 2025, 04:06 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Dec 02, 2025, 06:24 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Dec 02, 2025, 07:02 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor December 1, 2025 Send Assets for Tron and Stellar Returning Errors 2h 55m

Started Dec 01, 2025, 08:56 PM UTC· resolved Dec 01, 2025, 11:52 PM UTC

  1. investigating Dec 01, 2025, 08:56 PM UTC

    We are currently investigating this incident..

  2. identified Dec 01, 2025, 08:56 PM UTC

    Downstream outage with our RPC Provider, working to fix. .

  3. resolved Dec 01, 2025, 11:52 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor November 12, 2025 EVM webhook events are failing 5h 3m

Started Nov 12, 2025, 11:10 AM UTC· resolved Nov 12, 2025, 04:13 PM UTC

  1. investigating Nov 12, 2025, 11:10 AM UTC

    We are currently investigating this incident..

  2. monitoring Nov 12, 2025, 04:03 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Nov 12, 2025, 04:13 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor October 8, 2025 Solana alert webhooks are failing to subscribe newly created Portal clients 2h 37m

Started Oct 08, 2025, 07:06 PM UTC· resolved Oct 08, 2025, 09:43 PM UTC

  1. identified Oct 08, 2025, 07:06 PM UTC

    We are continuing to work on a fix for this incident..

  2. monitoring Oct 08, 2025, 09:26 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Oct 08, 2025, 09:43 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor September 19, 2025 Portal clients with Account Abstraction enabled are experiencing intermittent failures when signing transactions on EVM chains 1h 16m

Started Sep 19, 2025, 04:32 PM UTC· resolved Sep 19, 2025, 05:48 PM UTC

  1. investigating Sep 19, 2025, 04:32 PM UTC

    We are currently investigating this incident..

  2. identified Sep 19, 2025, 05:39 PM UTC

    We identified the issue and are working on a fix for this incident..

  3. resolved Sep 19, 2025, 05:48 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor August 27, 2025 Network issues causing failed requests 17m

Started Aug 27, 2025, 06:35 PM UTC· resolved Aug 27, 2025, 06:52 PM UTC

  1. investigating Aug 27, 2025, 06:35 PM UTC

    We are currently investigating this incident..

  2. resolved Aug 27, 2025, 06:52 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor August 27, 2025 Network errors on Client API 1h 5m

Started Aug 27, 2025, 06:25 PM UTC· resolved Aug 27, 2025, 07:30 PM UTC

  1. investigating Aug 27, 2025, 06:25 PM UTC

    We are currently investigating this incident..

  2. resolved Aug 27, 2025, 07:30 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor June 12, 2025 Degraded performance due to global cloud disruptions 1h 13m

Started Jun 12, 2025, 06:00 PM UTC· resolved Jun 12, 2025, 07:13 PM UTC

  1. identified Jun 12, 2025, 06:00 PM UTC

    We're experiencing degraded service due to a global disruption to cloud providing services. Our testing shows that all of our backend services are operating as expected, but networking issue are causing intermittent failures. We are monitoring..

  2. monitoring Jun 12, 2025, 06:50 PM UTC

    Health checks appear to be stabilizing and performance appears to be improving. .

  3. resolved Jun 12, 2025, 07:13 PM UTC

    This incident has been resolved..

Read the full incident report →