Portal Labs incident

The Client API /api/v3/clients/me/chains/{chain}/assets endpoint is experiencing issues on EVM chains

Minor

Resolved after 34 minutes, affecting Overall and Client API, on April 24, 2026.

monitoring Apr 24, 2026, 03:18 PM UTC

Our upstream vendor implemented a fix impacting the GET endpoint on EVM chains and are currently monitoring the result.

Started: Apr 24, 2026, 02:48 PM UTC
Resolved: Apr 24, 2026, 03:22 PM UTC
Duration: 34m
Detected by Pingoru: Apr 24, 2026, 02:48 PM UTC

Affected components

OverallClient API

Update timeline

investigating Apr 24, 2026, 02:48 PM UTC

We are currently investigating this incident.
monitoring Apr 24, 2026, 03:18 PM UTC

Our upstream vendor implemented a fix impacting the GET endpoint on EVM chains and are currently monitoring the result.
resolved Apr 24, 2026, 03:22 PM UTC

This incident has been resolved.

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