Portal Labs incident

The Client API /api/v3/clients/me/chains/{chain}/assets endpoint is experiencing issues on EVM chains

Minor Resolved

Portal Labs experienced a minor incident on April 24, 2026 affecting Portal and Client API, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 02:48 PM UTC
Resolved
Apr 24, 2026, 03:22 PM UTC
Duration
34m
Detected by Pingoru
Apr 24, 2026, 02:48 PM UTC

Affected components

PortalClient API

Update timeline

  1. investigating Apr 24, 2026, 02:48 PM UTC

    We are currently investigating this incident.

  2. monitoring Apr 24, 2026, 03:18 PM UTC

    Our upstream vendor implemented a fix impacting the GET endpoint on EVM chains and are currently monitoring the result.

  3. resolved Apr 24, 2026, 03:22 PM UTC

    This incident has been resolved.