Portal Labs incident

Portal clients with Account Abstraction enabled are experiencing intermittent failures when signing transactions on EVM chains

Minor Vendor's status page →

Resolved after 1 hour 16 minutes, on September 19, 2025.

identified Sep 19, 2025, 05:39 PM UTC

We identified the issue and are working on a fix for this incident..

Started
Sep 19, 2025, 04:32 PM UTC
Resolved
Sep 19, 2025, 05:48 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 19, 2025, 04:32 PM UTC

Update timeline

  1. investigating Sep 19, 2025, 04:32 PM UTC

    We are currently investigating this incident..

  2. identified Sep 19, 2025, 05:39 PM UTC

    We identified the issue and are working on a fix for this incident..

  3. resolved Sep 19, 2025, 05:48 PM UTC

    This incident has been resolved..

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