Portal Labs incident

Degraded performance on Legacy Solana v1 alert webhook events for new wallets

Minor Resolved

Portal Labs experienced a minor incident on June 11, 2026 affecting Alert Webhook Relayer, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 01:40 PM UTC
Resolved
Jun 11, 2026, 02:43 PM UTC
Duration
1h 2m
Detected by Pingoru
Jun 11, 2026, 01:40 PM UTC

Affected components

Alert Webhook Relayer

Update timeline

  1. investigating Jun 11, 2026, 01:40 PM UTC

    New wallets created since `Wed Jun 10, 20 PM UTC` are not receiving `SOLANA_TX_V1` alert webhook events

  2. monitoring Jun 11, 2026, 02:34 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 11, 2026, 02:43 PM UTC

    This incident has been resolved.