Portal Labs incident

We are noticing delayed signing times and an increase in timed out sign requests

Minor Vendor's status page →

Resolved after 3 hours 25 minutes, on December 2, 2025.

monitoring Dec 02, 2025, 06:24 PM UTC

We implemented a fix and are currently monitoring the result..

Started
Dec 02, 2025, 03:36 PM UTC
Resolved
Dec 02, 2025, 07:02 PM UTC
Duration
3h 25m
Detected by Pingoru
Dec 02, 2025, 03:36 PM UTC

Update timeline

  1. investigating Dec 02, 2025, 03:36 PM UTC

    We are currently investigating this incident..

  2. identified Dec 02, 2025, 04:06 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Dec 02, 2025, 06:24 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Dec 02, 2025, 07:02 PM UTC

    This incident has been resolved..

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