Portal Labs incident

Issue with database connection

Resolved after 25 minutes, on January 14, 2026.

monitoring Jan 14, 2026, 06:38 PM UTC

We noticed an issue with our database connection. We have already implemented a fix and are currently monitoring the result. Service should resume in a few minutes..

Started
Jan 14, 2026, 06:38 PM UTC
Resolved
Jan 14, 2026, 07:04 PM UTC
Duration
25m
Detected by Pingoru
Jan 14, 2026, 06:38 PM UTC

Update timeline

  1. monitoring Jan 14, 2026, 06:38 PM UTC

    We noticed an issue with our database connection. We have already implemented a fix and are currently monitoring the result. Service should resume in a few minutes..

  2. resolved Jan 14, 2026, 07:04 PM UTC

    This incident has been resolved..

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