Portal Labs incident

The Client API /api/v3/clients/me/chains/{chain}/assets endpoint is experiencing issues on EVM chains

Minor Resolved View vendor source →

Portal Labs experienced a minor incident on April 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 02:48 PM UTC
Resolved
Apr 24, 2026, 02:48 PM UTC
Duration
Detected by Pingoru
Apr 24, 2026, 02:48 PM UTC

Update timeline

  1. resolved Apr 24, 2026, 02:48 PM UTC

    Type: Incident Duration: 35 minutes Affected Components: Client API Apr 24, 14:48:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 24, 15:18:47 GMT+0 - Monitoring - Our upstream vendor implemented a fix impacting the GET endpoint on EVM chains and are currently monitoring the result. Apr 24, 15:22:34 GMT+0 - Resolved - This incident has been resolved.