Poplapay incident

Networking and operating system updates

Major Resolved View vendor source →

Poplapay experienced a major incident on December 22, 2015, lasting 8h 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2015, 02:29 PM UTC
Resolved
Dec 22, 2015, 11:16 PM UTC
Duration
8h 46m
Detected by Pingoru
Dec 22, 2015, 02:29 PM UTC

Update timeline

  1. scheduled Dec 22, 2015, 02:29 PM UTC

    Slight payment service disruption possible. Poplaview and Terminal Management will have short downtime.

  2. in progress Dec 22, 2015, 09:30 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress Dec 22, 2015, 10:29 PM UTC

    Some problems in backend systems are causing a delay in finishing the update. All services should remain fully functional with no downtime.

  4. monitoring Dec 22, 2015, 11:11 PM UTC

    Verification is currently underway for the maintenance items.

  5. completed Dec 22, 2015, 11:16 PM UTC

    All problems resolved, no perceived downtime.