PolygonIO Outage History

PolygonIO is up right now

PolygonIO had 52 outages in the last 2 years totaling 571h 24m of downtime — averaging 2.1 incidents per month.

There were 52 PolygonIO outages since June 8, 2025 totaling 571h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://polygonstatus.com

Major June 15, 2026

Options trades unavailable on WebSocket

Detected by Pingoru
Jun 15, 2026, 07:27 PM UTC
Resolved
Jun 16, 2026, 02:53 PM UTC
Duration
19h 25m
Affected: Market Data WebSocket Channels
Timeline · 4 updates
  1. investigating Jun 15, 2026, 07:27 PM UTC

    We're investigating an issue where options trade messages aren't being delivered over our WebSocket channels. Other options data and our REST endpoints aren't affected. We're on it and will share an update shortly.

  2. identified Jun 15, 2026, 07:37 PM UTC

    We are investigating degraded performance on the real-time Options WebSocket feed. Connections authenticate normally, but subscriptions are taking significantly longer than usual to activate (currently around 2-3 minutes instead of seconds), and some connections are being dropped before data begins streaming. Once a subscription activates, data is delivered in real time. Options REST endpoints and the 15-minute delayed Options WebSocket feed are unaffected. Clients with short connection or subscription timeouts may fail to receive data and should allow extra time or retry.

  3. monitoring Jun 15, 2026, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 16, 2026, 02:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 3, 2026

Increased Latencies and Timeouts from REST APIs

Detected by Pingoru
Jun 03, 2026, 02:03 PM UTC
Resolved
Jun 03, 2026, 04:38 PM UTC
Duration
2h 35m
Affected: Market Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsFutures REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsMarket Data WebSocket ChannelsMarket Data WebSocket ChannelsMarket Data Flat FilesMarket Data Flat Files
Timeline · 3 updates
  1. investigating Jun 03, 2026, 02:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 03, 2026, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 04:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2026

Missing Forex Data Stream

Detected by Pingoru
May 28, 2026, 12:05 PM UTC
Resolved
May 28, 2026, 12:07 PM UTC
Duration
1m
Affected: Market Data REST EndpointsMarket Data WebSocket Channels
Timeline · 2 updates
  1. investigating May 28, 2026, 12:05 PM UTC

    We are currently investigating this issue.

  2. resolved May 28, 2026, 12:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 21, 2026

Custom Bars API returning 504 errors on minute and hourly requests for today's date (2026-05-21) for select stock tickers

Detected by Pingoru
May 21, 2026, 03:53 PM UTC
Resolved
May 21, 2026, 06:58 PM UTC
Duration
3h 5m
Affected: Market Data REST Endpoints
Timeline · 5 updates
  1. investigating May 21, 2026, 03:53 PM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 21, 2026, 03:55 PM UTC

    We are continuing to investigate this issue.

  4. monitoring May 21, 2026, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 21, 2026, 06:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

Degraded Reference and Snapshot data for options contracts created today (2026-05-15) due to an upstream provider issue.

Detected by Pingoru
May 15, 2026, 01:20 PM UTC
Resolved
May 18, 2026, 12:47 PM UTC
Duration
2d 23h
Affected: Market Data REST EndpointsReference Data REST EndpointsMarket Data WebSocket Channels
Timeline · 2 updates
  1. identified May 15, 2026, 01:20 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 18, 2026, 12:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

Partial Indices Outage

Detected by Pingoru
May 11, 2026, 01:47 PM UTC
Resolved
May 11, 2026, 02:19 PM UTC
Duration
32m
Affected: Market Data REST EndpointsMarket Data WebSocket Channels
Timeline · 4 updates
  1. investigating May 11, 2026, 01:47 PM UTC

    We are currently investigating this issue.

  2. monitoring May 11, 2026, 02:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 11, 2026, 02:19 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 11, 2026, 02:19 PM UTC

    This incident has been resolved

Read the full incident report →

Major May 8, 2026

Currencies/Forex API outage

Detected by Pingoru
May 08, 2026, 03:58 PM UTC
Resolved
May 08, 2026, 06:02 PM UTC
Duration
2h 3m
Affected: Market Data REST EndpointsMarket Data REST Endpoints
Timeline · 2 updates
  1. investigating May 08, 2026, 03:58 PM UTC

    We are currently investigating this issue.

  2. resolved May 08, 2026, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

Delayed Crypto Market Data

Detected by Pingoru
May 08, 2026, 02:11 AM UTC
Resolved
May 18, 2026, 01:11 PM UTC
Duration
10d 10h
Affected: Market Data REST EndpointsMarket Data WebSocket Channels
Timeline · 3 updates
  1. monitoring May 08, 2026, 02:11 AM UTC

    We've identified an issue causing delays and stale data across our crypto endpoints. One of our upstream crypto data providers, Coinbase, is currently experiencing an outage, which is impacting price updates for affected pairs. You can follow Coinbase's status here: https://status.coinbase.com/ We'll post another update once upstream service is restored or we have more to share.

  2. monitoring May 08, 2026, 11:18 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 18, 2026, 01:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 22, 2026

Increased lag in second aggregates endpoints

Detected by Pingoru
Apr 22, 2026, 03:06 PM UTC
Resolved
Apr 22, 2026, 06:01 PM UTC
Duration
2h 55m
Affected: Market Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsMarket Data REST Endpoints
Timeline · 3 updates
  1. investigating Apr 22, 2026, 03:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 22, 2026, 05:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 22, 2026, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2026

Increased Latencies Among Multiple API Endpoints

Detected by Pingoru
Apr 10, 2026, 02:48 PM UTC
Resolved
Apr 10, 2026, 06:27 PM UTC
Duration
3h 39m
Affected: Market Data REST EndpointsMarket Data REST Endpoints
Timeline · 3 updates
  1. investigating Apr 10, 2026, 02:48 PM UTC

    We are currently investigating the issue.

  2. monitoring Apr 10, 2026, 02:59 PM UTC

    We have identified the issue and implemented a fix.

  3. resolved Apr 10, 2026, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Options Contracts API Calls Timing Out

Detected by Pingoru
Apr 09, 2026, 04:12 PM UTC
Resolved
Apr 09, 2026, 07:06 PM UTC
Duration
2h 54m
Affected: Reference Data REST Endpoints
Timeline · 3 updates
  1. investigating Apr 09, 2026, 04:12 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2026, 04:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 09, 2026, 07:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Stock Technical Indicators API Calls Timing Out

Detected by Pingoru
Apr 09, 2026, 08:53 AM UTC
Resolved
Apr 09, 2026, 04:22 PM UTC
Duration
7h 28m
Affected: Market Data REST Endpoints
Timeline · 3 updates
  1. investigating Apr 09, 2026, 08:53 AM UTC

    We are currently investigating the issue.

  2. monitoring Apr 09, 2026, 09:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2026, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 27, 2026

Options Endpoints – Elevated Latency and Timeouts

Detected by Pingoru
Mar 27, 2026, 01:56 PM UTC
Resolved
Mar 27, 2026, 08:08 PM UTC
Duration
6h 12m
Affected: Market Data REST Endpoints
Timeline · 3 updates
  1. investigating Mar 27, 2026, 01:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 27, 2026, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 27, 2026, 08:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026

Our /v3/reference/splits endpoint is unavailable

Detected by Pingoru
Mar 03, 2026, 06:33 PM UTC
Resolved
Mar 03, 2026, 06:39 PM UTC
Duration
6m
Affected: Reference Data REST Endpoints
Timeline · 2 updates
  1. investigating Mar 03, 2026, 06:33 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 03, 2026, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026

Some Flat Files from 03/02/26 are not available yet

Detected by Pingoru
Mar 03, 2026, 04:01 PM UTC
Resolved
Mar 03, 2026, 04:39 PM UTC
Duration
38m
Affected: Market Data Flat FilesMarket Data Flat Files
Timeline · 2 updates
  1. identified Mar 03, 2026, 04:01 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 03, 2026, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 26, 2026

Forex websocket feed is down

Detected by Pingoru
Feb 26, 2026, 12:10 AM UTC
Resolved
Feb 26, 2026, 02:02 AM UTC
Duration
1h 51m
Affected: Market Data WebSocket Channels
Timeline · 2 updates
  1. investigating Feb 26, 2026, 12:10 AM UTC

    We are currently investigating the issue

  2. resolved Feb 26, 2026, 02:02 AM UTC

    This incident has been resolved

Read the full incident report →

Minor February 20, 2026

The root domain (massive.com) is experiencing issues, all subpages and services remain operational.

Detected by Pingoru
Feb 20, 2026, 05:48 PM UTC
Resolved
Feb 20, 2026, 06:58 PM UTC
Duration
1h 10m
Affected: Market Data REST Endpoints
Timeline · 3 updates
  1. investigating Feb 20, 2026, 05:48 PM UTC

    The root domain / homepage (massive.com) is experiencing issues, but all subpages and services (e.g., massive.com/dashboard, massive.com/docs, etc.) remain operational.

  2. investigating Feb 20, 2026, 05:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 20, 2026, 06:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 19, 2026

Some Recent Stocks & Indices Data is Inaccessible

Detected by Pingoru
Feb 19, 2026, 06:08 PM UTC
Resolved
Feb 20, 2026, 02:05 PM UTC
Duration
19h 56m
Affected: Market Data REST EndpointsMarket Data REST Endpoints
Timeline · 4 updates
  1. identified Feb 19, 2026, 06:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 19, 2026, 06:13 PM UTC

    Services are back online. The data that was inaccessible during the outage is being backfilled at the moment.

  3. monitoring Feb 19, 2026, 06:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 20, 2026, 02:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Requests Timing Out/High Latency

Detected by Pingoru
Feb 03, 2026, 12:24 AM UTC
Resolved
Feb 03, 2026, 12:49 AM UTC
Duration
25m
Affected: Market Data REST EndpointsMarket Data REST Endpoints
Timeline · 2 updates
  1. investigating Feb 03, 2026, 12:24 AM UTC

    We are currently investigating high latencies for requests to forex and crypto endpoints.

  2. resolved Feb 03, 2026, 12:49 AM UTC

    The issue has been identified and resolved.

Read the full incident report →

Minor January 21, 2026

High Latency with the endpoint: /v3/reference/tickers

Detected by Pingoru
Jan 21, 2026, 05:15 PM UTC
Resolved
Jan 21, 2026, 05:31 PM UTC
Duration
16m
Affected: Reference Data REST Endpoints
Timeline · 3 updates
  1. investigating Jan 21, 2026, 05:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 21, 2026, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 05:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2026

Some Ticker Symbols are missing Quote Market Data

Detected by Pingoru
Jan 12, 2026, 03:08 PM UTC
Resolved
Jan 12, 2026, 04:14 PM UTC
Duration
1h 5m
Affected: Market Data REST EndpointsMarket Data WebSocket Channels
Timeline · 2 updates
  1. investigating Jan 12, 2026, 03:08 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 12, 2026, 04:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 8, 2026

Increased Latency with services

Detected by Pingoru
Jan 08, 2026, 03:11 PM UTC
Resolved
Jan 12, 2026, 02:48 PM UTC
Duration
3d 23h
Affected: Reference Data REST Endpoints
Timeline · 2 updates
  1. investigating Jan 08, 2026, 03:11 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 12, 2026, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 6, 2026

Some Dashboard Statistics are Unavailable

Detected by Pingoru
Jan 06, 2026, 05:59 PM UTC
Resolved
Jan 06, 2026, 08:31 PM UTC
Duration
2h 31m
Affected: Market Data REST Endpoints
Timeline · 2 updates
  1. identified Jan 06, 2026, 05:59 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 06, 2026, 08:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 29, 2025

NOI WebSocket connections are unavailable

Detected by Pingoru
Dec 29, 2025, 02:04 PM UTC
Resolved
Dec 30, 2025, 02:24 PM UTC
Duration
1d
Affected: Market Data WebSocket Channels
Timeline · 2 updates
  1. investigating Dec 29, 2025, 02:04 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 30, 2025, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →