- Detected by Pingoru
- Sep 16, 2026, 07:25 PM UTC
- Resolved
- Sep 16, 2026, 08:48 PM UTC
- Duration
- 1h 23m
Affected: Market Data REST Endpoints
Timeline · 2 updates
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investigating Sep 16, 2026, 07:25 PM UTC
Business customers with FMV-based REST aggregates have delayed bars. Individual customers and business users with access to live trades are not impacted.
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resolved Sep 16, 2026, 08:48 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2026, 03:11 PM UTC
- Resolved
- Sep 09, 2026, 11:24 PM UTC
- Duration
- 8h 13m
Affected: Market Data REST Endpoints
Timeline · 3 updates
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investigating Sep 09, 2026, 03:11 PM UTC
Beginning with the 3:15 AM ET session open on September 9, the v2 aggregates endpoint returns empty results for minute and hour bars on multiple index tickers. Second and daily index aggregates are unaffected, as are stocks, options, forex, and crypto.
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identified Sep 09, 2026, 04:39 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Sep 09, 2026, 11:24 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2026, 12:26 AM UTC
- Resolved
- Sep 09, 2026, 02:29 PM UTC
- Duration
- 14h 3m
Affected: Market Data REST EndpointsMarket Data WebSocket Channels
Timeline · 4 updates
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investigating Sep 09, 2026, 12:26 AM UTC
Beginning around 6:46 PM ET, aggregate bars for roughly two-thirds of US equities are missing from the v2 aggregates endpoint, the v2 stocks snapshot, and the A/AM websocket channels. Trades and the v3 snapshot are unaffected.
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identified Sep 09, 2026, 12:42 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Sep 09, 2026, 12:58 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 09, 2026, 02:29 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 01:44 PM UTC
- Resolved
- Sep 04, 2026, 03:11 PM UTC
- Duration
- 1h 27m
Affected: Futures REST Endpoints
Timeline · 2 updates
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investigating Sep 04, 2026, 01:44 PM UTC
We are currently investigating this issue.
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resolved Sep 04, 2026, 03:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 01:33 PM UTC
- Resolved
- Sep 03, 2026, 03:07 PM UTC
- Duration
- 1h 34m
Timeline · 2 updates
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investigating Sep 03, 2026, 01:33 PM UTC
We are currently investigating this issue.
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resolved Sep 03, 2026, 03:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 02:37 PM UTC
- Resolved
- Sep 02, 2026, 05:08 PM UTC
- Duration
- 2h 31m
Affected: Market Data REST Endpoints
Timeline · 3 updates
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investigating Sep 02, 2026, 02:37 PM UTC
We are currently investigating this issue.
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monitoring Sep 02, 2026, 04:38 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 02, 2026, 05:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 03:31 PM UTC
- Resolved
- Aug 25, 2026, 05:52 PM UTC
- Duration
- 2h 21m
Affected: Market Data REST EndpointsMarket Data REST Endpoints
Timeline · 2 updates
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investigating Aug 25, 2026, 03:31 PM UTC
We are currently investigating this issue.
-
resolved Aug 25, 2026, 05:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 03:20 PM UTC
- Resolved
- Aug 21, 2026, 11:08 PM UTC
- Duration
- 1d 7h
Affected: Market Data REST Endpoints
Timeline · 5 updates
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investigating Aug 20, 2026, 03:20 PM UTC
We are investigating an issue where two stocks REST endpoints are returning out-of-date quote data: the Last Quote endpoint (/v2/last/nbbo/{ticker}) and the Quotes endpoint (/v3/quotes/{ticker}). Requests to these endpoints succeed normally with fast HTTP 200 responses, but the quote returned may be significantly behind real time — as of 11:17 AM ET, from a few minutes to roughly 90 minutes depending on the ticker.
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investigating Aug 20, 2026, 04:18 PM UTC
The v2 Last Quote (/v2/last/nbbo) and v3 Quotes (/v3/quotes) stocks endpoints are still serving stale quotes, and the lag has grown since 9:30 AM ET (market open). Staleness varies by symbol: some are current, others are more than two hours behind.
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identified Aug 20, 2026, 06:53 PM UTC
Some stocks symbols on the v2 Last Quote (/v2/last/nbbo) and v3 Quotes (/v3/quotes) endpoints are serving current quotes again. A small number of symbols remain delayed and are not yet catching up. Check the sip_timestamp/t field for any symbol you depend on before relying on the data.
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monitoring Aug 20, 2026, 08:41 PM UTC
Quote data on the v2 Last Quote (/v2/last/nbbo) and v3 Quotes (/v3/quotes) stocks endpoints returned to normal at approximately 3:49 PM ET, and affected symbols caught up before the 4:00 PM ET close.
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resolved Aug 21, 2026, 11:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 02:41 PM UTC
- Resolved
- Aug 19, 2026, 05:15 PM UTC
- Duration
- 2h 34m
Affected: Market Data REST Endpoints
Timeline · 3 updates
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investigating Aug 19, 2026, 02:41 PM UTC
We are currently investigating this issue.
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monitoring Aug 19, 2026, 04:25 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 19, 2026, 05:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 03:04 PM UTC
- Resolved
- Aug 14, 2026, 01:13 PM UTC
- Duration
- 22h 8m
Affected: Market Data Flat Files
Timeline · 2 updates
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investigating Aug 13, 2026, 03:04 PM UTC
We are currently investigating this issue.
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resolved Aug 14, 2026, 01:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 05, 2026, 02:14 PM UTC
- Resolved
- Aug 05, 2026, 04:26 PM UTC
- Duration
- 2h 11m
Affected: Market Data WebSocket Channels
Timeline · 3 updates
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investigating Aug 05, 2026, 02:14 PM UTC
We are currently investigating this issue.
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monitoring Aug 05, 2026, 02:48 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 05, 2026, 04:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 20, 2026, 03:02 PM UTC
- Resolved
- Jul 20, 2026, 10:16 PM UTC
- Duration
- 7h 13m
Affected: Market Data REST EndpointsMarket Data Flat Files
Timeline · 2 updates
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investigating Jul 20, 2026, 03:02 PM UTC
We are investigating an issue where options intraday historical data for the 2026-07-17 (Friday) trading session is unavailable. Minute aggregates and trades for that session are currently returning no results across options contracts. Daily aggregates and quotes for that session are unaffected, and all other dates and asset classes are unaffected. Our engineering team is working to restore the missing data. Updates to follow.
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resolved Jul 20, 2026, 10:16 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2026, 06:31 PM UTC
- Resolved
- Jul 15, 2026, 10:11 PM UTC
- Duration
- 3h 39m
Affected: Futures Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat Files
Timeline · 3 updates
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investigating Jul 15, 2026, 06:31 PM UTC
We are currently investigating this issue.
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monitoring Jul 15, 2026, 07:29 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 15, 2026, 10:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2026, 02:18 PM UTC
- Resolved
- Jul 15, 2026, 02:32 PM UTC
- Duration
- 14m
Affected: Market Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsMarket Data WebSocket ChannelsMarket Data WebSocket ChannelsMarket Data WebSocket ChannelsMarket Data WebSocket ChannelsMarket Data WebSocket ChannelsFutures Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat Files
Timeline · 2 updates
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investigating Jul 15, 2026, 02:18 PM UTC
We are currently investigating an issue where our Snapshot endpoints are returning stale values, frozen at the previous session's close, for Indices, Stocks, Forex, and Crypto. Aggregates, trades, and quotes for these assets are unaffected and continue to update in real time. Updates to follow.
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resolved Jul 15, 2026, 02:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 10, 2026, 01:58 PM UTC
- Resolved
- Jul 10, 2026, 02:10 PM UTC
- Duration
- 12m
Affected: Market Data REST EndpointsMarket Data WebSocket Channels
Timeline · 2 updates
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investigating Jul 10, 2026, 01:58 PM UTC
We are currently investigating delayed per-minute (intraday) aggregate bars for a subset of index symbols. Real-time index values and daily aggregates are not affected. We are working to restore the intraday data and will backfill the missing bars. Updates to follow.
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resolved Jul 10, 2026, 02:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 09, 2026, 05:05 PM UTC
- Resolved
- Jul 09, 2026, 06:04 PM UTC
- Duration
- 59m
Affected: Market Data REST Endpoints
Timeline · 2 updates
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investigating Jul 09, 2026, 05:05 PM UTC
We are currently investigating this issue.
-
resolved Jul 09, 2026, 06:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 18, 2026, 02:29 PM UTC
- Resolved
- Jun 18, 2026, 05:23 PM UTC
- Duration
- 2h 53m
Affected: Reference Data REST Endpoints
Timeline · 3 updates
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investigating Jun 18, 2026, 02:29 PM UTC
We are currently investigating this issue.
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monitoring Jun 18, 2026, 02:46 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 18, 2026, 05:23 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 07:27 PM UTC
- Resolved
- Jun 16, 2026, 02:53 PM UTC
- Duration
- 19h 25m
Affected: Market Data WebSocket Channels
Timeline · 4 updates
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investigating Jun 15, 2026, 07:27 PM UTC
We're investigating an issue where options trade messages aren't being delivered over our WebSocket channels. Other options data and our REST endpoints aren't affected. We're on it and will share an update shortly.
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identified Jun 15, 2026, 07:37 PM UTC
We are investigating degraded performance on the real-time Options WebSocket feed. Connections authenticate normally, but subscriptions are taking significantly longer than usual to activate (currently around 2-3 minutes instead of seconds), and some connections are being dropped before data begins streaming. Once a subscription activates, data is delivered in real time. Options REST endpoints and the 15-minute delayed Options WebSocket feed are unaffected. Clients with short connection or subscription timeouts may fail to receive data and should allow extra time or retry.
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monitoring Jun 15, 2026, 10:03 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 16, 2026, 02:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 05:56 PM UTC
- Resolved
- Jun 14, 2026, 08:02 PM UTC
- Duration
- 2d 2h
Affected: Market Data Flat Files
Timeline · 2 updates
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investigating Jun 12, 2026, 05:56 PM UTC
We are currently investigating this issue.
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resolved Jun 14, 2026, 08:02 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2026, 02:03 PM UTC
- Resolved
- Jun 03, 2026, 04:38 PM UTC
- Duration
- 2h 35m
Affected: Market Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsMarket Data REST EndpointsFutures REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsReference Data REST EndpointsMarket Data WebSocket ChannelsMarket Data WebSocket ChannelsMarket Data Flat FilesMarket Data Flat Files
Timeline · 3 updates
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investigating Jun 03, 2026, 02:03 PM UTC
We are currently investigating this issue.
-
monitoring Jun 03, 2026, 02:56 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Jun 03, 2026, 04:38 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 12:05 PM UTC
- Resolved
- May 28, 2026, 12:07 PM UTC
- Duration
- 1m
Affected: Market Data REST EndpointsMarket Data WebSocket Channels
Timeline · 2 updates
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investigating May 28, 2026, 12:05 PM UTC
We are currently investigating this issue.
-
resolved May 28, 2026, 12:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 03:53 PM UTC
- Resolved
- May 21, 2026, 06:58 PM UTC
- Duration
- 3h 5m
Affected: Market Data REST Endpoints
Timeline · 5 updates
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investigating May 21, 2026, 03:53 PM UTC
We are currently investigating this issue.
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investigating May 21, 2026, 03:54 PM UTC
We are continuing to investigate this issue.
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investigating May 21, 2026, 03:55 PM UTC
We are continuing to investigate this issue.
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monitoring May 21, 2026, 04:03 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved May 21, 2026, 06:58 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 01:20 PM UTC
- Resolved
- May 18, 2026, 12:47 PM UTC
- Duration
- 2d 23h
Affected: Market Data REST EndpointsReference Data REST EndpointsMarket Data WebSocket Channels
Timeline · 2 updates
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identified May 15, 2026, 01:20 PM UTC
The issue has been identified and a fix is being implemented.
-
resolved May 18, 2026, 12:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 01:47 PM UTC
- Resolved
- May 11, 2026, 02:19 PM UTC
- Duration
- 32m
Affected: Market Data REST EndpointsMarket Data WebSocket Channels
Timeline · 4 updates
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investigating May 11, 2026, 01:47 PM UTC
We are currently investigating this issue.
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monitoring May 11, 2026, 02:14 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring May 11, 2026, 02:19 PM UTC
We are continuing to monitor for any further issues.
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resolved May 11, 2026, 02:19 PM UTC
This incident has been resolved
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 03:58 PM UTC
- Resolved
- May 08, 2026, 06:02 PM UTC
- Duration
- 2h 3m
Affected: Market Data REST EndpointsMarket Data REST Endpoints
Timeline · 2 updates
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investigating May 08, 2026, 03:58 PM UTC
We are currently investigating this issue.
-
resolved May 08, 2026, 06:02 PM UTC
This incident has been resolved.
Read the full incident report →